Updated: Feb 18
Cloud computing is bound to revolutionize the business world in 2021. Whilst the Covid-19 pandemic took a toll on the world economy, cloud computing has buoyed business operations by providing solutions to reduce IT spending for enterprises. This fact is substantiated by increasing cloud adoption among businesses - 94% of the business workloads are estimated to be processed over the cloud in 2021. It is also predicted that legacy infrastructure is on its way to becoming obsolete.
What is Cloud Computing?
Cloud computing technology, in short, known as the cloud, provides virtually limitless computer resources which could be easily accessed via the internet. These resources include data, workloads, infrastructure and applications that are typically run by legacy infrastructure or by on premise data centers. Cloud computing provides true scalability to business giving them the ability quickly add or reduce resources, along with the associated costs.
The term cloud migration which is commonly associated in cloud computing refers to the transition from on-premise to the cloud. By opting for cloud migration, you are setting your businesses on the fast track to reap benefits of the high-tech world as opposed to outdated server-based computing. Flexibility, scalability, cost-effectiveness, efficiency, performance, reliability agility security, compliance and simplicity are key benefits associated with the cloud. These benefits work together to equip businesses with essential technological tools to withstand challenges posed by the novel coronavirus.
Here are 5 practical ways in which companies can integrate cloud computing within their IT infrastructure to optimize IT spending and enhance efficiency.
1. Utilize tools which provide similar benefits of cloud agility
Cloud agility implies rapid delivery of computer resources. Moreover, it refers to the ability of the cloud to swiftly develop, test, and launch software applications that boost business growth. The flexibility attributed by cloud agility is an asset which helps businesses adapt to new technological advancements especially during these unpredictable times.
However, container-based cloud-native tools offer similar attributes of cloud-based infrastructure. These tools can be acquired by venders such as Google, Microsoft or Amazon and they are compliant in both cloud and on-premises landscapes.
2. Migrate VM’s to the cloud and cut down legacy infrastructure maintenance costs
Virtual Machines (VM) emulate computer operating systems in a virtual space to provide functionalities of a physical computer operating system. Businesses which opt for hybrid cloud can consider migrating VM workload to the cloud. This attributes help streamline business operations and optimize IT spending.
Moreover, fully orchestrated VMware-as-a-service tools are available to aid businesses to migrate VM workloads from on-premises data centers to Software Defined Data Centers (SDDC). By migrating VM workloads to the cloud, businesses can invest on SDDC services rather than maintaining legacy infrastructure which are likely to become obsolete over time. In addition, other benefits such as performance, security and scalability could be reaped in attribution to hybrid cloud migration.
3. Modify data centers to reap benefits of scalability and advance analytics
Big data has posed many challenges to the modern business world. The Aparavi reported by 2025 worldwide data is expected to hit 175 zettabytes (10,000 TB). Legacy infrastructure on premises may no longer be able to withstand the forthcoming big data explosion. On premise infrastructures is not capable of streamlining advance data analysis or provide scalability benefits in the face of big data. Purchasing and maintaining additional physical infrastructure and expanding data centers to cope with big data in fact incurs more abhorrent expenses.
As oppose to legacy infrastructure, the cloud offers futuristic serverless data storage facilities which encompasses features compliant to big data storage, advance data analysis and scalability all at a relatively lower cost. In addition, the cloud is brisk and compliant with AI machine learning technology.
4. Integrate AI technology for customer care centers
Customer care is essential to secure return on investment (RoI). Businesses spend over $1.3 trillion on 265 billion customer service calls each year. A robust technological adaptation is key to streamline customer care services seamlessly. Integrating AI technology into customer care services is one such technological adaptation trending across today’s businesses. This technology helps businesses increase call deflection rates, decrease caller handling time and cut down customer care training costs.
These benefits are harnessed by delegating first line of respond to chatbot which are developed and deployed by cloud-based platforms such as Microsoft bot framework, IBM Watson, Kore, AWS lambda or Microsoft Azure bot service. In fact, the CNBC reported that AI integrated chatbot utility is predicted to cut down business costs by $8 billion by 2022.
Moreover, post-pandemic limitations posed on customer care agents could be resolved by integrating AI technology. Since chatbot responds to first line of responses, experts are only left to respond to more complicated inquiries.
5. Utilize cloud-based collaboration solutions to keep teams connected
One of the main challenges that was posed against business following the pandemic was remote working. Thousands of employees now work from home, solely relying on the internet. This costs companies lower performance and more gravely, their data security.
Cloud based collaborations provides a holistic solution to combat challenges posed by remote working over all other methods. Cloud suits such as G suite provides functionalities which help coworkers to be intact and continue collaborating on projects via video meetings, group chats and document sharing apps. This help businesses to secure a steady revenue and increase business productivity and efficiency.
In conclusion for companies to stay au courant and ahead of competition it is essential that businesses embrace cloud migration. It is estimated that the public cloud ‘Infrastructure as a Service’ hardware and software is forecast to reach $ 173 billion by 2026.
However, a risk in botched migration which may result in hampered performance and persistent losses if cloud migration is not delegated to a managed service without necessary cloud talent. Here at CSG Technologies we provide the best cloud migration services together with a team of savvy professionals. We provide free online consultations to tailor cloud migration requirements that fits your business’s needs and ensure a smooth transition.
Contact us today! And make an appointment with our professionals.