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Keeping Your Organization Secure

As a trusted MSSP (Managed Security Service Provider), we at CSG Technologies ensure that our comprehensive security program utilizes the best-in-class solutions for our clients.

What makes your business vulnerable to cyberattacks?

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Areas that our services cover

24x7 Threat Monitoring & Protection

Security Posture Overview and Reporting

Integration with Existing technology

Analysis of Large Data Volumes

Easy and Fast Deployment

Dedicated Team of Security Experts

Cost and Time Optimisation

Compliance Requirements

Clear and concise management reports

Employee awareness

Key Benefits of an MSSP

Helps to respond quickly and effectively to any cyber threats

Team of experts with necessary cybersecurity skillsets

Scalable and flexible as per requirement

Reduce overall operational costs

Meet compliance requirements such as HIPPA, Cyber Essential plus and more

24/7 monitoring and remediation of cyber security threats

Why Us?

CSG Technologies boasts specialists with both sector specific and technical expertise you need to assess your current security posture and create an aligned security strategy. Our team demonstrates a unique combination of capabilities that can assess, implement and manage appropriate solutions.

High Quality Service, Straight to Bottom Line

Our 24/7 Service Desk is promptly directed to a highly qualified 2nd line support engineer, guaranteeing a quick response and resolving most issues at First Contact. That’s why we’re able to consistently achieve high First Contact Resolution (FCR) rates. This keeps staff downtime to a minimum compared to traditional 1st line slow to respond Service Desk models.

High Quality Service, Straight to Bottom Line

Our 24/7 Service Desk is promptly directed to a highly qualified 2nd line support engineer, guaranteeing a quick response and resolving most issues at First Contact. That’s why we’re able to consistently achieve high First Contact Resolution (FCR) rates. This keeps staff downtime to a minimum compared to traditional 1st line slow to respond Service Desk models.

Measuring Success, KPI Driven

Our services are continually monitored and KPI driven. Our reporting is shared in a collaborative way monthly, guaranteeing transparency and a focus on continued service and improvement.

Flexibility, Co-Source or Out-Source Services

Our Co-source and Out-source services mean we are flexible in our approach to deliver the appropriate level of support for all our customers.

Independence, But Connected with Trusted
Technology Suppliers

We partner with trusted technology suppliers, but we remain independent and only implement technology we know is fit for our customer’s specific needs.