Network Management & Support
As software applications and working methods become more innovative, demands on your underlying IT infrastructure increase. Employees want to utilize video conferencing and fast, remote access to the network without impacting their user experience. We understand this need and offer a wide range of IT infrastructure services tailored to your IT environment. Our services are designed to enhance your system speed and make remote access efficient. The tricky part is choosing the right configuration for your business.
At CSG Technologies, we analyze your working environment and business objectives, before designing a free-flowing, simplified network that delivers the right balance of speed, accessibility, reliability and security. We offer cloud-based infrastructure, on-premises hardware, or a hybrid configuration to provide the best solution for you and your budget.
We are Microsoft Certified Partners implementing Microsoft technologies for customers – such as Microsoft Office 365, Windows Server, Microsoft’s own public cloud, Azure, and HyperV in Windows Server. We bring the best of what established technology companies, like Microsoft, can offer to your business, with the benefit of local, personal support with our managed network services.
Storage / SAN
We have a range of managed network solutions to help you with your growing storage requirements. We can help you store more on your existing SAN by using compression technology, and we can provide additional, secure storage capacity through our data centre. From back-up to a full business continuity plan, we can make sure your company’s stored data is safe, and accessible when you need
If you need more bandwidth, storage capacity, or want to introduce flexible working, then virtualization is the ideal solution. Using an optimal combination of servers, virtual switching and data centre-based infrastructure, we can create an integrated system for your business that’s efficient, and will easily scale as your needs change. You can choose a hybrid model: keeping part of your IT on premises, and selectively choosing aspects for virtualization to suit.
Your local area network (LAN) forms the foundation of your wider on-premises and cloud-based systems, and ideally will be a seamless continuation of all the speed, security and capacity measures you’ve taken elsewhere. When we design your LAN, whether VLAN, WAN, or WLAN, we consider your wider network environment, your users’ application demands and your own business requirements and budget.
On Premise Hardware
After reviewing your specific system criteria, we will specify, install, monitor and maintain your on-premises hardware. Whether you want to keep everything in-house, or opt for a hybrid model, using cloud-based services like disaster recovery or data back-up, we’ll make sure your hardware is up to date, protected, and is specified at the right level to do the job you need it to.
Remote desktop gives the ultimate flexibility in working to your employees, with the peace of mind of robust security and access protocols. We can set up a remote desktop environment for your organization, ensuring each end point device has the right authentication, so your system is safe, and your employees have the flexible working environment they need, either when in the office, or working from home.
We’ll work with you to determine the best way of connecting your multiple sites from a technology standpoint. The final configuration will depend on the scope of your WAN, your geographical location and spread, plus the level of security, bandwidth and connection speed that you need. We’ll take all this into account before proposing a WAN design that works with your strategy, office locations, and end-user expectations.
Whether you are accessing a public cloud, private cloud, or need direct communications between multiple sites, we’ll design and install the connectivity technology that meets your requirements the closest. On top of recommending the technology that best suits your business, we’ll liaise with your telecoms provider and oversee the entire installation on your behalf.
Our Network Management & Support Services
Whether working from across the hall or the other side of the world, making this happen seamlessly requires constant monitoring of your network's activity. This includes your company's software, hardware, servers, switches, routers, email and virus protection.
We present a complete and accurate picture of the security position of your internet-facing infrastructure — delivered in a way that meets the requirements of your entire staff, including executives, compliance auditors, network/system administrators, and security engineers